online orders, please also see
Post and Packing.
For off-the-shelf orders from stock, in most cases your order will
probably be sent within 7 days or earlier, but please allow up to 28
days in certain circumstances, when we are awaiting new stock or
during very busy periods.
Orders are sent by Royal Mail or a 'tracked' national carrier
service (depending upon a number of issues including size and weight
All of our publications/wheels are sent
out securely is card envelopes or in boxes (dependant upon the quantity ordered)
to protect your purchases.
The P&P costs are applicable for delivery to
the UK mainland only. Please see click
here if you are ordering from outside the UK mainland
before you place your order.
Depending upon your order we may need to ask
for additional fees for delivery to other destinations such as
Highlands and Islands, Ireland and overseas - please click here
for additional details
To ensure a good reliable delivery service all orders are sent
out by first class post or through a monitored national
We will always try to meet your needs in every way we can, but some
customised orders such as 'customised Development
Wheels' can take at least four working weeks to produce following the approval
of your artwork. This is due to the complex manufacturing process, part of which
is done manually to construct the wheels.
In busy periods (such as Feb - April
during the government financial year end) and for large quantities, production
can take longer. Please therefore build in plenty of time in your schedule of
needs to ensure we can meet your timescales. Sometimes
we can get things done a bit quicker and we will always try, but the product is
of a complex construction.
PLEASE CLICK HERE TO CONTACT US
DIRECTLY FOR FURTHER ENQUIRIES